The document says that if your miner and radio are the same unit then port forwarding this from the internet is not important so the Bobcat 300 (and all other Helium miners that have a name) do not need this but I wanted to add it here for completeness. I then was able to confirm this on the official Helium GitHub page. I discovered that this was a listening public port when writing my guide on the new Bobcat 300 “Diagnoser” tool. If your miner and radio aren’t the same unit (not the case with newer miners) you should also port forward UDP port: 1680 Which miner you have can have an impact but most of the congestion is on the Helium network itself from so many new hotspots joining and syncing at once! This may vary based on your miner but the problems actually seem to be with the Helium network as a whole. My best rule of thumb is to leave it alone as long as the light is “green” (for the Bobcat miner*) unless you aren’t seeing any change or progress for a long period of time. My hotspot has got stuck several times where it went off for the entire night and when I turned it back on it had made no progress. They should however still be connecting periodically and you should see your sync slowly making progress. It’s not unusual for the hotspots to go offline when trying to sync with the blockchain. This can get very sluggish to update sometimes but unless you’re seeing no activity whatsoever for at least a few hours I would urge leaving it alone for the most part. Observe that even though I am not 100% sync’d I still am green status with 91.31% sync’d. With all the hotspots joining it may take 15-30+ minutes (depending on many factors) but it should show up as solid green with no “relayed” status: Once you’ve set up the port forwarding it should update the status on it’s own eventually or if you want to speed things up you can unplug the power cable from the hotspot for about 10 seconds and then plug it back in.
This will also speed up your sync as outbound only points are at a disadvantage here since sometimes the people who connect to you end up sending you blocks!
This is the port that will eliminate the “relayed” status and allow inbound connections to your device. Once you feel confident you have the knowledge/instructions you need ready to set up port forwarding the main critical port you need to forward on your router is TCP Port: 44158 It’s likely you’ve encountered this before for something else but if you haven’t it isn’t too difficult. The specific instructions for your router will vary but can be found with a quick Google search. The solution is to open the correct port on your firewall by creating a “port forwarding” entry in your router.
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